SUMMARY:

Perform public service duties in the circulation area and respond to inquiries in person and by telephone. Responsibilities include using the automated circulation system, performing computer functions, and doing basic clerical duties of filing and keyboarding. Perform duties of a working supervisor for Library Assistants and Pages in a General Purpose Branch; develop staff schedules, write performance evaluations, and resolve public service problems in a General Purpose Branch. Receive general supervision performing routine tasks independently and referring complex questions and situations to the Branch Manager.

1. Interview, hire, train, schedule, supervise, and evaluate Pages and Library Assistants in Regional Branch.
2. Verify and sign Page and Library Assistant Timesheets.
3. Interact with customers in the library and by telephone concerning material circulation, reserves and overdues, and prepare library cards.
4. Plan and coordinate the operation of the Branch circulation area, including resolving public service problems.
5. Coordinate work for retrieving overdue items.
6. Count cash drawers and prepare financial reports.
7. Maintain periodicals including checking in records on the database, claiming missing issues, withdrawing periodicals, and making other necessary changes.
8. Maintain meeting room calendar and schedule for the branch.
9. Gather monthly branch statistics and prepare monthly reports.
10. Sort mail and coordinate the incoming and outgoing Library District deliveries.

1. Unlocking and locking the library, and arming and disarming the security system, when necessary.
2. Participate in branch reserves including verifying, routing, and notifying customers of reserves.
3. Receive and record reservations for adult and children’s programs in person and by telephone.
4. Create labels and prepare correspondence for circulation business.
5. Maintain adequate library supplies.
6. Trouble shoot equipment problems, repairing them when possible and calling for repair service, as needed.
7. Help customers operate equipment including the automated catalog, copiers, and money changers.
8. Assist customers with material selection.
9. Register voters.

EQUIPMENT:

Copier, telephone, personal computer/typewriter, automated catalog, electronic periodical index, coin change machine, desensitizer, shredder, building security system.

Required: Two (2) or more years of public service or related experience, keyboarding skills and mathematical accuracy, knowledge of public library's function and purpose, High School Diploma or GED and proven ability to perform duties of Library Assistant 1 or 2.

Preferred: Completion of two to four years of college and prior supervisory experience.